Digital consultations are available 24/7 and you can choose an appointment time that suits you.

Booking an appointment using the eMed app

1. Select Book appointment on the home screen
2. Choose the type of appointment you need
3. Enter the reasons for your appointment and upload a photo or supporting documentation if you like
4. Tap Continue and choose Video or Phone for the type of appointment you prefer (video is better for visible symptoms or if you think a digital examination may be needed)
5. Select your preferred appointment date and time
6. Tap Book to confirm and you’re all set

 

You will only be able to book one appointment at a time.

We’ll recommend the clinician best suited to treat your symptoms or condition based on your type of appointment. To help us give you the best care, please include as much information as possible to tell us why you’re booking an appointment. This could be a symptom or condition. Find out more about what our clinicians can do.

The standard digital appointment length is 10 minutes, however, this may vary depending on the type of your appointment.

All our appointment availability is shown in the eMed app. If your preferred time isn’t available, you can try checking back at a later time in case of any cancellations or check another suitable date.

 

Find out more about booking an appointment:

How your appointment will start

How to prepare for your appointment

Can I choose my clinician?