Does the service take doctors away from the NHS?


No, GP at hand is an NHS service, paid for by the NHS and providing services to NHS patients. The eMed GPs also work with other parts of the NHS. Many would not do the additional sessions with patients that they carry out through eMed if they did not have the flexibility that digital working offers (for example, the ability to work from home). In these cases, the overall number of GP appointments that can be carried out in the NHS increases as a result.